Delivery Policy

Please note: delivery is subject to stock availability. Vontay Group makes use of courier services, and these fees are subject to change. 

The time frame for order delivery is divided into three parts:

  • Manufacture/ Production: Lead-time is in accordance with quantity of order and availability of stock and can range between 2 – 3 weeks for large orders and 2 – 3 business days if stock is available; 
  • Processing time: Order verification, quality check, and packaging. Processing of orders will take 24-48 business hours.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items should take between 2-4 business days for local deliveries (subject to stock availability), but can take longer from time to time.

PLEASE NOTE: Your order may be split up into multiple shipments and shipped at varied times if it contains different products.

Orders will only be processed once payment has reflected into our account. 

Please provide your destination details on checkout for relevant shipping fees.